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SuperTimer II Getting Started I've hooked it all up and it doesn't work! Here's a step by step (crawl before you walk before you run) guide. Use only the cables we provided. Do not shorten or lengthen any cable without consultation. Plug the speakers into SuperTimer II (not into your computer). The speakers are important. At SuperTimer II disconnect the black (may be silver with tie-wrap marker) cable going to the computer. At SuperTimer II disconnect the silver cable coming from the start gate. Connect all other cables at the start gate and finish line, do not connect the USB adapter, see below. While holding down the Red Start Button, connect the silver cable coming from the Start Gate. The speakers will say, "Lane." (May not work with older firmware in SuperTimer II.) Immediately release the Red Button. If SuperTimer II stops talking, it is now in a test mode. 'Flick' any sensor and SuperTimer II will announce the lane and light the red LED for that lane. Press the Red Button to exit the test mode, SuperTimer II will begin announcing all possible messages. (Requires Option switch 3 ON. If you have an older model with 9 switches, turn ON switch 6 and be sure switches 1, 2 and 3 are all OFF.) During the announcement, the Green LED on SuperTimer II will be on. Pressing the Red Button will fire the Start Gate Solenoid. At the end of the announcements, close the Start Gate. SuperTimer II should be silent, the Green LED should be off, the Red LED should be blinking, once per second. This is the normal standby mode. At the Start Gate raise and lower the gate manually. It must move smoothly with very little left to right movement. Here's Starting Gate operational details. When the Start Gate is closed the speakers should be silent, when open the speakers should say, "Please close the Start Gate." The transition between the two modes should occur before the pegs go through the track on the way down and before the latch peg hits the solenoid on the way up. Leave the Start Gate up and latched. Press and hold the Ready Switch (black switch, metal handle, under the Start Gate). The speakers will say, "Ready." Release the switch, the speakers will say, "One moment please." The Ready Switch must be pressed and held until the cars fully leave the Start Gate in order for SuperTimer II to register a race and announce winners. "I don't get any results at the finish line." and "The solenoid doesn't work." are most often the result of not pressing and holding the Ready Switch (which is NOT the Red Button.) Run a race. You can operate the solenoid release manually or with the Red Button, it has no effect on the race results. This completes the SuperTimer II checkout, now lets walk to the computer BUT don't plug anything in yet. RaceManager obtained prior to August 2009 should be updated. Get the latest RaceManager patch (Ver 2.05). Download and run to install. This is not the full file set but only a patch to an existing installation. For a link to the complete install package please call us. New installations, be sure to install the RaceManager and follow the instructions particularly to insure you successfully install the USB driver. With no driver, SuperTimer II will never connect. The driver included with RaceManager is for the USB adapter that we provide. While it might work with other USB adapters, that is not guaranteed. SuperTimer II will work with almost any USB adapter as long as the correct driver is installed. Other adapters should have their own installation software or it may be available on line from the manufacturer. If you cannot connect, click on Start/ControlPanel/System/Hardware/DeviceManager. If that does not make sense, please find someone for whom it does make sense. Go to Ports (LPT and Com) and be sure that a Com port exists that is related to the USB adapter. RaceManager has no chance of connecting to SuperTimer II without a valid Com port. The Windows message for our adapter will use the word Prolific. If you see another name (eg. yourlocalcomputerstore), our driver will not work. Re-starting the computer, removing the USB adapter from one port then placing it in a different port and not using Radio Shack adapters are all possible solutions. For easiest results the Com port should be 4 or below. RaceManager will find it if it's port 20 or below. Once you have established that a Com port exists, plug the computer cable in to SuperTimer II. Be sure the Red light on SuperTimer II is blinking once per second. Steady on or steady off indicates that SuperTimer II is lost and may need to be re-powered. RaceManager Ver 2.00 or higher is capable of 'finding' a 'lost' SuperTimer II. Start RaceManager. RaceManager will look at Com ports 1 through 20 to find SuperTimer II and report what it finds on the top line of the application window. If it fails, you will see a message, click on Retry to try again. Once it connects it will remember the Com number for faster future starts. Once RaceManager has started, running a race ("Ready") requires that a heat be displayed on the Race tab which in turn requires that racers be entered and heats scheduled.